Terms Of Service & Privacy Policy For Citrus A Peel Carpet Cleaning
Last updated: [Feb 16, 2025]
Thank you for visiting Citrus A Peel Carpet Cleaning (“Company,” “we,” “us,” or “our”). We are committed to safeguarding your personal information and ensuring our services meet clear, fair standards. This combined Privacy Policy and Terms of Service (“Policy”) outlines the manner in which we collect, use, process, and protect your data, as well as the terms and conditions governing your use of our website and services.
By accessing or using www.citrusapeel.com (the “Site”) and/or by engaging our cleaning services, you (“User,” “visitor,” or “client”) agree to be bound by the terms set forth herein. If you do not agree with these terms, please discontinue use of our Site and services immediately.
Scope Of This Policy
This Policy applies to all users of the Site, prospective customers, existing clients, or any individual otherwise interacting with the Company. It governs:
- Collection, usage, and storage of personal data.
- Intellectual property rights and usage restrictions.
- Terms governing user conduct, liability, and dispute resolution.
We reserve the right to modify or update this Policy at any time, and such changes become effective upon posting. Continued use of our Site or services after updates constitutes your acceptance of the revised Policy
Information We Collect
1. Personal Data
We may collect and process personal information, including but not limited to:
- Contact Details: Name, phone number, email address, and physical address (for scheduling services).
- Service Details: Information related to cleaning requests, such as property type, approximate size, and specific cleaning needs.
Payment Information: Billing address, payment method details, or transaction history, collected through secure third-party payment processors.
2. Non-Personal Data
We also gather non-personally identifiable information to enhance user experience:
- Usage Data: IP address, browser type, device information, and pages visited on our Site.
- Cookies: Small text files that store user preferences and help us analyze site traffic or personalize content.
You may disable cookies in your browser settings; however, certain features of our Site may become unavailable.
How We Use Your Information
We utilize the collected data for:
- Service Fulfillment: Scheduling cleaning services, sending confirmations, and providing relevant updates.
- Customer Support: Responding to inquiries, resolving complaints, or offering personalized solutions.
- Marketing & Communications: With your consent, sending newsletters, promotions, or special offers.
- Site Improvements: Monitoring and analyzing usage trends to enhance our online presence and user experience.
Legal Compliance: Fulfilling legal obligations, enforcing terms, or protecting our rights.
Sharing And Disclosure
We do not sell or rent your personal data. We may share your information under these circumstances:
- Service Providers: Third-party contractors handling tasks on our behalf (e.g., payment processors, IT support). They have access to data solely to perform their duties.
- Legal Obligations: If required by law, court order, or governmental authority, or when necessary to protect our rights or the safety of users.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred, subject to new or revised policies.
Data Security And Retention
We employ standard security measures, such as Secure Sockets Layer (SSL) technology, encrypted storage, and restricted access protocols. While we strive to protect your personal data, no method of electronic storage or transmission is entirely secure. By using our Site and services, you acknowledge that security breaches may occur despite our best efforts.
We retain personal data for as long as reasonably necessary to fulfill the purposes for which it was collected or as required by law.
User Responsibilities And Conduct
By accessing our Site or hiring our services, you agree to:
- Provide Accurate Information: Ensure that your contact and payment details are current and truthful.
- Use Our Services Lawfully: Avoid unlawful or harmful activities, including the transmission of malicious code.
Respect Intellectual Property: Our Site content, including text, graphics, logos, and service descriptions, is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without express written consent from the Company.
Limitation Of Liability
To the fullest extent permitted by law, the Company, its affiliates, employees, and agents shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Your use or inability to use the Site or services.
- Service delays or interruptions beyond our control.
- Unauthorized access, alteration, or destruction of your data.
- Content errors, omissions, or inaccuracies on the Site.
If any liability is established by a court of competent jurisdiction, the total amount recoverable shall not exceed the fees paid for the specific cleaning service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless the Company, its affiliates, and respective employees from any claims, damages, or losses (including reasonable attorney fees) resulting from:
- Your breach of this Policy.
- Misuse of our Site or services.
- Violation of any third-party right, including intellectual property or privacy rights.
Governing Law And Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict-of-law provisions. Any disputes arising out of or related to this Policy shall be resolved exclusively in the state or federal courts located in [Ocean County or the nearest appropriate jurisdiction]. You hereby consent to such jurisdiction and waive any defense of inconvenient forum.
Severability
If any provision of this Policy is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
Children’s Privacy
Our Site and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately so we can remove the information.
Your Rights And Choices
Depending on applicable data protection laws, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at the email address below.
Contact Us
If you have any questions, comments, or concerns about this Policy or our services, please reach out to:
Citrus A Peel Carpet Cleaning
Phone: (732) 268-0258
Email: [email protected]
We value your trust in our services and are committed to upholding these obligations to protect your privacy and ensure a clear, secure business relationship. Thank you for choosing Citrus A Peel Carpet Cleaning for all your carpet, upholstery, tile, and air duct care needs.
